Reports about online shopping topped the list of COVID-19-related complaints from consumers in Michigan and nationally, according to new data released by the Federal Trade Commission (FTC).
Most of the COVID-19-related online shopping complaints from consumers include reports about items not arriving or not arriving when promised and items that are different than advertised.
The FTC began releasing COVID-19-related complaint data in late March and is now releasing more details about the types of complaints it has received from consumers in each state.
From Jan. 1 through June 8, Michigan consumers reported losing a total of more than $1.6 million to fraud related to the pandemic, with a median loss of $300. In addition to online shopping, other top COVID-19-related fraud complaints from Michigan consumers include reports about vacation and travel problems and mobile text messages.
Additional complaint data about Michigan and other states can be reviewed on the FTC’s new interactive COVID-19 complaint data dashboards.
The FTC works to promote competition, and protect and educate consumers. You can learn more about consumer topics and file a consumer complaint online or by calling 1-877-FTC-HELP (382-4357).